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Retention On Autopilot

Automated marketing campaigns that bring customers back without lifting a finger

The Problem

No Way to Get Customers Back for a Second Visit

A customer tries your restaurant once, has a great experience, but you have no system to remind them to come back. They meant to return but life gets busy and they forget.

30 Days = Lost Customer

If a customer doesn't come back within 30 days, studies show you've likely lost them forever. Without automated follow-up, customers slip through the cracks every single day.

No Time for Manual Marketing

You're too busy running the restaurant to send emails, create promotions, or track which customers need attention. Marketing falls to the bottom of the priority list.

The Solution

Menuro's Retention Autopilot runs 24/7 in the background, automatically reaching out to customers at the perfect time with the perfect message. Never lose another customer to forgetfulness.

Customer Journey Automation

Stage 1: First Visit to Second Visit

🎯 1st Visit
Sign up for offer
📱 SMS Sent
10 day offer expires
⏰ Reminder
3 days left
⏰ Final Alert
1 day left
✅ 2nd Visit
Customer returns!
Journey continues...

Stage 2: Second Visit to Third Visit

⏰ Final Alert
1 day left
⏰ Reminder
3 days left
📱 SMS Sent
10 day offer expires
🎉 3rd Visit
Becoming regular
Building loyalty...

Stage 3: Achieving Lifetime Customer Status

📲 App Invite
Instant SMS - No download app
🎁 In-App Offers
Nurture through offers
Lifetime Customer
🎊 Success!
If customer becomes inactive...

Stage 4: Reactivation Campaign

Automatically triggered for inactive customers

📧 30 Days
We miss you!
📧 60 Days
Special offer inside
📧 90 Days
Last chance offer
🔄 Return Visit
Back to Stage 2!
Customer Milestone
Automated Message
Win-Back Campaign

Set It and Forget It

Configure once, run forever. The system automatically tracks customer behavior and sends timely messages without any manual work from you or your staff.

Critical 7-Day Window

New customers automatically receive a welcome offer within 7 days of their first visit, dramatically increasing the chance of a second visit.

30-Day Win-Back

Customers who haven't visited in 30, 60, or 90 days automatically get targeted win-back offers to bring them back before they're gone forever.

Why Automated Retention Works

Studies show that acquiring a new customer costs 5-25x more than retaining an existing one. Yet most restaurants focus all their energy on attracting new customers while letting previous customers slip away.

Our automated retention system flips this model by constantly working to bring back your existing customer base. The result? Higher profits with less marketing spend and minimal effort from your team.

The system gets smarter over time, learning which messages work best for your customers and automatically optimizing campaign timing and content for maximum impact.